Shipping and Refund Policies
Shipping Areas
Milk & Bubbles currently only ships to the 50 United States, the District of Columbia, Puerto Rico, Guam, the U.S. Virginia Island, and any other U.S. territories and U.S. Military bases.
Milk & Bubbles does not currently ship to any countries outside the United States and U.S. Territories.
Shipping Fees
Milk & Bubbles reserves the right to change shipping rates at any time. Customers will be notified of shipping fees during the checkout process.
Processing Times
Orders will be shipped within 5-7 business days of placing your order. Once your order has been shipped, we will update your order status with the tracking number and estimated delivery date.
Mailing Address
Please double check your address prior to submitting your order. Milk & Bubbles will ship your order to the address you provide to us. All orders will be shipped with tracking information, thus you will be able to see your estimated delivery date. Please plan accordingly to receive your package. Milk & Bubbles is not responsible for any misplaced or stolen packages that are left at the address you provided.
Refunds & Exchanges
Because of the nature of our products, and safety and contamination concerns, we are not able to resell any item after it leaves our shelves, thus, WE DO NOT ACCEPT RETURNS.
Customer service is important to us and we want you to have an amazing experience shopping with us and using our products. If you are unsatisfied with your order, or your experience, please contact us at hello@milkandbubbles.com.
By purchasing our items, you agree to the terms of our refund policy. If you believe your product is damaged or defective, please contact us at hello@milkandbubbles.com and we will provide an address for you to send your damaged or defective items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days of approving your refund.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We don’t guarantee that we will receive your returned item.
-Milk & Bubbles